Frequently Asked Questions

General

Designed and handcrafted in-house at our state-of-the-art studio headquartered in US, each beautiful piece is custom-made to be as unique and authentic as you are.
Currently not yet, in order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff).

APPAREL

It’s only a few steps to customize t-shirts, sweatshirts, and other products from us with just a few keystrokes. Select a product and add a logo, name, or graphic and add it to the cart and checkout. We will print it as soon as you order it.

Due to the different color modes used by factory printing and monitors, the actual printing effect may not be 100% restored to the rendering, which is within the normal error range.

You can choose the style you need first, enter the product details to view the corresponding size chart, and choose the corresponding size according to the actual height, shoulder width and other data. Sizes can vary from 2~3 centimeters due to different measurement methods, which are in a reasonable range.

HOME & LIVING

If you find a part missing or damaged after receiving the product, please contact our customer service to reissue it for you.

For a better exhibit effect please try to use the best-quality image possible. For some special products, please check the individual product descriptions for recommended resolution. If your image is below the minimum resolution/size requirements, do not simply increase the size in your editing software. You must either re-scan the image or use a higher-quality image.

ORDERS & PAYMENT

If you notice a mistake with your order after receiving an order confirmation email, please email to customer-support@256Cheap.com. If it’s after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.

We accept PayPal Express, PayPal Credit, and all major credit cards.

We take security very seriously and do not process any of your payment information ourselves. All payment related matters on 256 corlor grean are handled by PayPal and credit card company.

We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our privacy policy in full.

SHIPPING & RETURN

We provide FREE Standard Shipping worldwide according to the order amount. For international orders, rates and shipping time differ from country to country, for more details, please visit Shipping & Delivery.

Delivery Time = Processing Time + Shipping Time. Processing time differs from product to product. Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.

You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself.
Don’t worry about it. We promise an easy 60-day return policy. If you don’t like the jewelry after you receive the package, just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account. Any promotional gifts must also be returned with your returned item.
e offer an easy, hassle-free 60-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 60 days of the delivery date. If you would like to know more, please view our 60-day return policy.